Mental Health

Lifeline helpline – 13 11 14

24hr Telephone Crisis Support

Beyondblue Support Service – 1300 224 636

The Beyondblue Support Service offers 24/7 confidential telephone support, counselling and referrals from trained mental health professionals. All calls and chats are one-on-one and are completely confidential.

Mensline – 1300 789 978

Mensline Australia is a 24/7 telephone and online support, information and referral service for men with family and relationship concerns. The service is staffed by professional counsellors, experienced in men’s issues.

Black Dog Institute

The Black Dog Institute website aims to lead you through the logical steps in seeking help for mood disorders, such as depression and bi-polar disorder, and to provide you with information and explanations of different steps along the way.
The website has a range of fact sheets and handouts available for download.

Reach Out Australia is a youth focused website providing help, information and support. The website has been created in collaboration with young people and experts, to ensure that the information is evidence based and relevant.

SANE Australia

SANE Australia is a national charity working for a better life for people affected by mental illness through campaigning, education and research. SANE’s website provides fact sheets, publications and videos regarding mental illness, treatments and support, for people living with a mental illness, carers, professionals and students. The organisation also provides an online helpline for more specific information and referral to support agencies.

Mental Health in Multicultural Australia



A specialist, non-profit organisation that for the past 25 years has provided culturally appropriate and cutting edge psychological treatment and support to help people heal the scars of torture and refugee trauma and rebuild their lives in Australia.

The NSW Transcultural Mental Health Centre (TMHC)

TMHC is a state wide service that was established in 1993 and hosted within the Western Sydney Local Health District. The TMHC’s mission is to work in partnership with mental health services, consumers, carers and the community to improve the mental health of people from culturally and linguistically diverse communities living in NSW.

NSW Mental Health Line – 1800 011 511

The NSW Mental Health Line is a 24/7 telephone triage assessment and referral service, staffed by mental health clinicians. This service can provide advice about clinical symptoms, the urgency of the need for care and information about local service providers.

Partners In Recovery

Support for Children – Stewart House

The Butterfly Foundation National Support Line – 1800 334 673

The Butterfly Foundation National Support Line offers personalised support, coping strategies, guidance, information and referrals, from professionally trained counsellors. The service is available to people suffering from eating disorders or body image issues, carers, partners, family members, friends, teachers, counsellors, employers and health professionals.

Kids Helpline

The Kids Helpline website provides web and email counselling in addition to its telephone support line. It is aimed at young people aged 5 to 25 years and provides an interactive space for kids to explore issues that are important to them. The site features downloadable screensavers and wallpapers, interactive games and activities, information on common concerns and problems for kids, as well as stories from kids who have experienced and overcome challenges in their lives.


The mindhealthconnect website aims to provide unbiased, trusted and up to date information, online programs and resources, to empower and enable people to make informed choices regarding their mental health concerns.

Adults Surviving Child Abuse (ASCA)

ASCA’s 1300 Line operates between 9am-5pm Monday to Sunday EST*

For help, information, support or referral, call the Support Line on 1300 657 380 or email They offer Professional short-term counselling support, information and referrals for ongoing support, support and guidance for engaging with the Royal Commission

Access to psychological services though a GP:

There are two schemes involving mental health plans that will help cover the cost of getting psychological and allied services:

The ‘Better Access’ Scheme

The Better Access involves community access to mental health professionals and team-based mental health care, with GPs encouraged to work more closely and collaboratively with psychiatrists, clinical psychologists, registered psychologists and appropriately trained social workers and occupational therapists.

The Better Outcomes – Access to Allied Psychological Services (ATAPS)

Particularly helpful for those experiencing suicidal thoughts and behaviours. Through ATAPS, patients are eligible for a maximum of 12 sessions per calendar year – six time-limited sessions with an option for a further six sessions following a mental health review by the referring GP.